Technical Support Engineer - London - £34,000 - ASAP

£32,000 per year • Permanent

I'm heading up a project on behalf of a fast growing MSP that require a Technical Support Engineer to join their team on major government projects in London. Technical skills

Essential Knowledge and Skills Required:

  • Microsoft Desktop (7/8/10) Operating Systems
  • Microsoft Productivity Suites (Office 2010 - 2016)
  • Backup Solutions (Veritas Backup Exec, Max Backup, Ahsay, Attix5) - Administration of Microsoft Server 2008/2012
  • Administration of Microsoft Active Directory
  • Administration of Microsoft Exchange 2010/2013/2016
  • Administration of Office 365 - Knowledge of Microsoft Azure

Desirable Knowledge and Skills Required:

  • Virtual Technology (VMware vSphere, Hyper-V
  • Networking (Cisco Firewalls/Cisco Switches/HP Switches )
  • Storage Solutions (NetApp, EMC, Dell, HP )
  • Microsoft Dynamics CRM - Basic Linux knowledge
  • Knowledge of monitoring systems (PRTG)
  • Knowledge of PSA tools (Autotask, Service Now)
  • Knowledge of RMM tools (Kaseya, Labtech

Qualifications and experience:

  • A minimum of 2-years 2nd Line hands on experience in an IT Desktop/Server support role
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or MCSE/MCP/CCNA certification or qualifications are desirable
  • Logical approach to problem solving
  • Excellent inter-personal skills with good time management
  • Proven customer service & communication skills

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