Content Designer - GOVERNMENT - 6 Months - ASAP

£360/Day • Contract

Content Designer
Location: Newcastle
Initial Duration: 6 months
IR35: Out of Scope

I'm heading up a project on behalf of a global IT consultancy that require a Content Designer to join their team on a major government project in Newcastle. 

Write high quality content for HMRC's new digital services that will encourage people to use them. 
Collaborate with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new services should convey. 
Take complex language and processes and make them simple to understand. Develop content in such a way that it will encourage people who rarely go online to use it. 
Build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts. 
Communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally. 
Leads on all aspects of Content Design. Including: 
- Research of subject 
- Discussion with stakeholders and experts 
- Initial drafts of content to fit with UX design 
- Collaborating with user-researchers to test customer understanding 
- Iterating content 

Technical Skills:
Experience of user-centred design 
Proven experience in using metrics and user feedback to define/refine content 
Experience in choosing the best format for displaying information to the user 
Knowledge of HMRC business 
Proven experience of working within a web, online and digital environment 
Experience in working with content management and publishing systems 
Proficient in writing Markdown 

Business Skills:
Experience of writing for the web, with proven ability of creating content that is accessible and usable 
Excellent communication and interpersonal skills

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